Your COVID-19 Financial First Aid Kit

THIS PAGE IS NO LONGER BEING UPDATED.

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If you don't have a budget, now is more important than ever to make one. 

Find out which vendors and lenders you can defer your payments to, including your mortgage provider. 

Now is not the time to default on your insurance premiums. Coverage during emergencies is crucial.

A list of federal and provincial government resources and financial aid updates. 

MORE IMPORTANT THAN EVER

​RE-PRIORITIZE YOUR BUDGET

  • Reduce all spending to essentials ONLY.

    Until you are able to determine what your income will be for the next 6 months, cut out all non-essential expenses and defer as many bill payments as possible. A list of bills to consider slashing or deferring:

    - Memberships (to sites, gyms, clubs)
    - Child care 

    - Auto Insurance (if you have two vehicles, consider sharing one and taking one off the road)

    - Mortgage payments (See Section 2)
    - Essential Service payments, like hydro, gas, utilities. 

  • Pause your savings goals.

    Do not contribute to any savings accounts at this time. Put all your money into one big "emergency fund" account and use it only for essentials. A list of savings contributions for consider deferring include:

    - RESP contributions
    - RRSP contributions

    - personal savings accounts (for vacations, goals, rainy days, etc) 

  • Evaluate your income & apply for financial benefits.

    Figure out how your income will be affected as soon as possible. Look at the list of resources that we have provided on this page and follow the links to the official pages to determine if you are eligible for any government relief. 

  • Consider donating.

    If your income won't be heavily affected and you're confident of your financial situation for at least 6 months, consider donating to the local food banks so they can provide food stamps to people in need. There are many people out there that rely on the hot lunches provided by schools to feed their children during the week, or live paycheque to paycheque and are now finding themselves in extreme need. Many charities cannot accept food donations at this time due to health reasons, but they can accept financial donations to buy grocery cards for families in need.

  • Do not take out a payday loan.

    Do not take out a payday loan. Avoid racking up your credit card as much as possible.

    See this article about why payday loans are a bad idea.

  • If you receive federal benefits, remember that they are taxable - you need to set money aside for next tax time!

    If you need every penny that you have for essentials, that's okay. Focus on what is right in front of you NOW, and worry about setting aside some money for the CERB when your income is back to normal. If you can afford to, it would be wise to set aside 20% for tax time. Put it into an account that you can't accidentally spend. If you don't end up owing, the bonus here is that you have already saved for it and can turn that money into an emergency savings account (we can all see how important having an emergency fund is now, right?) 

If you already have a budget in place, make sure you adjust it using the suggestions above. If you have never budgeted before, now is extremely important to get one in place to have a plan for your money. My free budget template is available for download by clicking the button above.

If you need further help creating your budget plan, join my Facebook Group (called Make Your Money Pretty) and send me a message! I am happy to help. Another option is to take my FREE 5 Day Budget Makeover Series, which will send you one video per day for 5 days all about budgeting. 

2a Deferring Your Mortgage Payment

Call your lender to go over options for deferring your mortgage payment. Ask them what implications will be incurred as a result of deferring your payment (How will your payments change when you are making them again? How long will your term be extended for as a result of deferment?)

*If you do defer your mortgage, make sure that you request a written confirmation letter from your lender stating the date that you were approved for the deferral and the person's name that you spoke with. This is because any approved deferral will not affect your credit rating, so in the event that your credit rating is affected in error, you can provide the information needed to rectify the problem. 
 

Here is a really great video on whether or not to defer your mortgage.

 

Canadian Mortgage Related Information by Elizabeth Prins, Mortgage Planner

 

What does it mean to defer your mortage, and other Q&A from the Canadian Mortgage and Housing Corporation

 

Canada’s big banks delivered a joint announcement that they will be offering mortgage deferrals for those impacted by the COVID-19 crisis. Dozens of other lenders followed in their footsteps.

"These measures are an important first step and underscore the resilience of Canada’s financial system and the strength of our major banks," the banks noted in the release. "Banks will monitor evolving economic conditions and consider other measures if necessary."

Tens of thousands of Canadians are already finding themselves out of work as infection spreads and more businesses are forced to shut down.
 

Monoline Lenders and Credit Unions

Okay, but what if your lender isn't one of the big banks?

The good news is that most lenders have adopted their own deferral measures. Others, like mortgage lender MCAP, have reminded clients that they can take advantage of existing features on their mortgages, such as the Skip-a-Payment and Hold-a-Payment programs.

Below are links for more information from some of the largest mortgage lenders in the country. Keep in mind that mortgage deferral relief is not a blanket measure being offered by all lenders to all borrowers. At most lenders, only those who can prove they have been financially impacted by the crisis are being granted payment relief. This includes those who are being forced to self-isolate without pay and the thousands of workers who are now being laid off.
 

Mortgage Insurers
CMHC: A message from our President to our clients (COVID-19)

Genworth: Coronavirus (COVID-19) Preparedness

Canada Guaranty: Lender Update – Homeowners Impacted by COVID-19
 

Banks
RBC: COVID-19 statement – How RBC is helping clients

BMO: COVID-19 update: Your health is our priority

Scotiabank: A message from Scotiabank about COVID-19

CIBC: CIBC’s Response to COVID-19

NBC: National Bank to Offer Support to its Clients

HSBC: Update on COVID-19 and how we’re here to help

Canadian Western Bank: Cyber security and COVID-19

Laurentian Bank: An update on COVID-19
 

Credit Unions
Alterna Savings: Critical COVID-19 Updates

Coast Capital: Coast Capital’s COVID-19 Response

Community Trust: COVID-19 Update - Our dedicated specialists are here to help

Connect First Credit Union: COVID-19 Update from Connect First Credit Union

Desjardins: Desjardins announces relief measures for personal and business members and clients

DUCA: We're here to help our Members.

First Ontario: First Ontario & COVID-19

Meridian Credit Union: Working with you through the COVID-19 crisis. We’re here to help.

Servus Credit Union: Servus and COVID-19

Vancity: Vancity to defer mortgage payments for up to six months for members impacted by COVID-19
 

Monolines/Mortgage Finance Companies/Alt Lenders
ATB Financial: COVID-19 update from ATB

B2B Bank: COVID-19 – We stand prepared and ready to help

CMLS: COVID-19 Update

Equitable Bank: COVID-19 – we’re here to help

First National: Keeping you informed: COVID-19

Haventree Bank: COVID-19: We are here for you when your world turns upside down

Home Trust: Statement from Home Trust on COVID-19

HomeEquity: HomeEquity Bank Communication – COVID-19

ICICI Bank: COVID-19 Update

Manulife Bank: A message regarding Novel Coronavirus (COVID-19)

MCAP: COVID-19 Update: Skip-A-Payment / Hold-A-Payment Programs

Merix Financial: COVID-19 Customer Information

Motusbank: A message from Bill, our CEO. We’re with you through the COVID-19 Virus

Optimum Mortgage: COVID-19 Updates

Peoples Group: What we’re doing during coronavirus disease (COVID-19)

RMG Mortgages: COVID-19 Update

Simplii Financial: We’re here to help with whatever you need

Tangerine: Tangerine Bank here to help our Clients impacted by COVID-19 with new financial relief program

XMC Mortgage: COVID-19 Client Care

2b Other Vendors & Lenders

Don't default on payments.

Early communication is key, so if you are not going to be able to pay your bills call immediately and discuss options.

BC HYDRO

1 800 224 9376

CLICK FOR COVID-19 STATEMENT

*relief fund available*

 

ICBC

Apply for deferral ONLINE HERE

CLICK FOR COVID-19 STATEMENT

 

BC Medical Services Plan Assistance
There are two types of assistance to pay your medical premiums: regular and temporary.
 Payment Assistance can also be retroactive.

 

New Westminster Utilities

For billing inquiries, please call 604-527-4555.
*bill deferral program in progress

Fortis BC

Electricity: 1-866-436-7847
Gas:  1-888-224-2710

CLICK FOR COVID-19 STATEMENT

Alberta Utilities Commission

780-644-9992 (or 1-877-644-9992 toll-free), visit Alberta Supports website

*reach out to your retail service provider to notify them of your situation if you can't pay your bill

CLICK FOR COVID-19 STATEMENT

Hydro One (Ontario)

Pandemic Relief Fund 

1-888-664-9376

Monday to Friday from 7:30 a.m. to 8:00 p.m. Saturdays from 9:00 a.m. to 3:00 p.m.

CLICK FOR COVID-19 STATEMENT

Union Gas & Einbridge (Ontario)

See their COVID-19 statement for info about payment deferrals and relief fund from United Way

CLICK FOR COVID-19 STATEMENT

Ontario Energy Board

Within the Greater Toronto Area or from outside Ontario: 416-314-2455, or 1-877-632-2727 (toll-free within Ontario). We can also be reached by email: ConsumerRelations@oeb.ca and chat. Start a chat now.

CLICK FOR COVID-19 STATEMENT

Toronto Hydro

Go to the website below for financial support info

CLICK FOR COVID-19 STATEMENT

Ottawa Hydro

  • Online: hydroottawa.com/contact
  • Phone: 613-738-6400
    (Weekdays from 8 a.m. and 8 p.m. (excluding statutory holidays.) *LONG call waits*

CLICK FOR COVID-19 STATEMENT

Qulliq Energy (Nunavut)

1-866-710-4200

Yukon Energy

(867) 993-5565 or 1-877-712-3375, or billing@yukonenergy.ca. Our office hours will continue to be: Monday to Friday, 9 a.m. to noon, and 1 p.m. to 3 p.m.

Click here for COVID-19 Statement

NB Power (New Brunswick)

1 800 663-6272.

Click for COVID-19 Updates

You can access or create an online account to manage your bills online and take advantage of our Equalized Payment Plan which allows you to pay the same, equal amount each month, as well as a payment arrangement plan.

Saint John Energy (New Brunswick)

Click for COVID-19 Updates

or call 658-5252.

Newfoundland Power Inc

Click for COVID-19 Updates

or call 1-800-663-2802 to arrange payment options

Northwest Territories Power Corp

Click for COVID-19 Updates

 

Northland Utilities (NWT)

Click for COVID-19 Updates

 

Hydro Quebec

Special payment arrangements available online or

By phone *LONG WAIT TIMES*

514 385-7252 or 1 888 385-7252

CLICK FOR COVID-19 STATEMENT

Nova Scotia Power:

1-800-428-6230 to discuss financial options

or email : home@nspower.ca 

Click here for COVID-19 UPDATES

Nova Scotia HEAT Fund is available to provide financial support to low-income families

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3.INSURANCE: KEEP PAYING.

Do not default on your insurance payments.

It's important that you do not lapse in coverage. 

  • Insurance is there to prevent negative financial impact.

    We never want to think about the worst happening. But we need to be covered in the event that it does. Lapsing on an insurance policy during a time like this could be adding fuel to the fire if you find yourself in need.

  • Do you have mortgage insurance?

    If you make a down payment of less than 20%, you are typically required to buy mortgage insurance.

    Although there are several mortgage insurance providers, the biggest player in the mortgage insurance market is the Canada Mortgage and Housing Corporation (CMHC). Find out if you are covered and what they offer.

  • Check your other insurance plans.

    You may have coverage for job loss, illness, or hospitalization on some insurance coverage plans. Many large plans that you have through work have obscure payouts that may be helpful to you during this time.

  • Critical Illness Insurance & Disability Insurance

    Critical Illness contracts will not cover you if you contract COVID-19, as this virus is not on the list of Critical Illnesses under contract.

    Disability Insurances vary, but may not be a good option if you are unable to work due to quarantine. Many have long waiting periods and by the time you receive benefits, you'll be back at work. Contact your plan advisor to discuss.

FEDERAL GOVERNMENT SUPPORTS

Canada Emergency Response Benefit (CERB)

  • What is it? A lump sum of up $2000 paid one time each eligibility period. It is taxable, so remember to save enough $ come tax time next year.

  • What are the eligibility periods?
    1    March 15, 2020 to April 11, 2020
    2    April 12, 2020 to May 9, 2020
    3    May 10, 2020 to June 6, 2020
    4    June 7, 2020 to July 4, 2020
    5    July 5, 2020 to August 1, 2020
    6    August 2, 2020 to August 29, 2020|
    7    August 30, 2020 to September 26, 2020
    *this is retroactive, so if you were eligible for period 1, but did not apply, you can still apply for it and receive payment!
  • Who gets it? If you have $5,000 in income last year from employment, self employment, or parental leave benefits; are at least 15 years old,  AND you have had a maximum $1000 monthly income from employment, self-employment, are not collecting regular EI or parental benefits, AND stopped work due non-voluntarily to COVID-19, you can apply.
  • How do I apply?
  1. If you were an employee: You should apply for the Canada Emergency Response Benefit through Service Canada and the Employment Insurance program.
  2. If you were self-employed, a contractor, or qualify but were not an employee: Apply online using your MyAccount with the Canada Revenue Agency: 

If you were born in the month of

Apply for CERB on Your best day to apply
January, February or March Mondays April 6th, 13th,
April, May, or June Tuesdays April 7, 14th,
July, August, or September Wednesdays April 8th, 15th,
October, November, or December Thursdays April 9th, 16th
Any month Fridays, Saturdays and Sundays

 

If you cannot get access to a smartphone, tablet, or computer, or cannot figure out how to gain access to your online myCRA or myService Canada accounts, you can apply for the CERB by calling the automated toll-free line at either: 1-800-959-2019 or 1-800-959-2041. *You need your SIN # and postal code ready.

 

Questions about applying for CERB with CRA?

Find answers to common questions with this automated help line:
1-833-966-2099

To speak with an agent about CERB, or CRA My Account:
1-800-959-8281

There is a LONG list of Q&A available at the following link:

Click here to read more about applying for the CERB

 

Canada Emergency Commercial Rent Assistance

  • Benefit to provide loans to qualifying commercial property owners (landlords)
  • Covers 50% of 3 monthly rent payments owed by eligible small business tenants
  • Tenant's rent must be $50,000 monthly or less and tenant must have ceased operations or had a 70% drop in revenue
  • Benefit will cover April, May (retroactively) & June.
  • The loans will be forgiven if the landlord agrees to reduce the tenant's rent by at least 75% for April May and June under a rent forgiveness agreement, which will include a pledge not to evict the tenant while the agreement is in place
  • Will be available mid-May, administered by the federal Canada Mortgage and Housing Corp.

 

Canada Emergency Business Account (CEBA)

  • Will provide interest-free loans of up to $40,000 to eligible businesses.
  • To qualify, businesses will need to demonstrate they paid between $50,000 to $1 million in total payroll in 2019.
  • Repaying the loan on or before December 31, 2022 will result in loan forgiveness of 25% (up to $10,000).
  • The CEBA will be implemented by eligible financial institutions in cooperation with Export Development Canada.
  • Contact the financial institution that your business accounts are with to ask about how to enrol in this program.
  • For more information about the Canada Emergency Business Account click here


Canada Emergency Wage Subsidy (CEWS)

  • Who Is Eligible? All employers except public sector entities that see a drop of at least 15% of their revenue (compared to the same month in 2019) in March and 30% for the following eligibility periods. Alternatively, the employer can compare their revenue using an average of the revenue earned in January and February 2020
  • How is Revenue Calculated? Using the employer's normal accounting method, and  exclude revenues from extraordinary items and amounts on account of capital.Employers are allowed to calculate their revenues under the accrual method or the cash method, but not a combination of both.
  • How much will employers receive? It's based entirely on the salary or wages actually paid to employees and can cover up to 75% of wages on the first $58,700 that an employee earns, up to a maximum of $847 a week. The program will be in place for a 12-week period, from March 15 to June 6, 2020. There is no overall limit on the subsidy amount that an eligible employer may claim. 
  • See more about CEWS here.

 

Income Tax Return Filing Date Deferred 

"We are deferring the filing due date for the 2019 tax returns of individuals.

For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020. We will also allow any new income tax balances due, or installments, to be deferred until after August 31, 2020 without incurring interest or penalties."

*Note: If you expect to receive benefits under the Goods and Services Tax credit or the Canada Child Benefit, we encourage you to not delay your 2019 return filing to ensure that your entitlements are properly determined.

 

EI Work Sharing Program, which provides EI benefits to workers who agree to reduce their normal working hour as a result of developments beyond the control of their employers, by extending the eligibility of such agreements to 76 weeks, easing eligibility requirements, and streamlining the application process.
 

Special Goods and Services Tax credit payment

We are providing a one-time special payment by early May through the Goods and Services Tax credit for low- and modest-income families.

The average additional benefit will be close to $400 for single individuals and close to $600 for couples.

There is no need to apply for this payment. If you are eligible, you will get it automatically.

 

Increasing the Canada Child Benefit *one time increase*

We are providing an extra $300 per child through the Canada Child Benefit (CCB) for 2019-20 This benefit will be delivered as part of the scheduled CCB payment in May.

Those who already receive the Canada Child Benefit do not need to re-apply.

 

Freeze on all Federal Student Loan payments and Student loan interest until Sept 30, 2020. 

 

Government of Canada Registered Retirement Income Funds (RRIFs) & Registered Pension Plans (RPPs) Required minimum withdrawals from RRIFs will be reduced by 25% for 2020, in recognition of volatile market conditions and their impact on many seniors’ retirement savings. This will provide flexibility to seniors that are concerned that they may be required to liquidate their RRIF assets to meet minimum withdrawal requirements. Similar rules would apply to individuals receiving variable benefit payments under a defined contribution RPP.

 

Support for Women's Sexual Assault Centers and Home Shelters

If you are, or know someone who needs to flee domestic violence, supports can be found at the above link.

 

Click here for the Canadian Federal Department of Finance COVID-19 Support  Page

 

Click here for the Federal Government's list of financial supports for individuals

April 27, 2020:

Emergency Fund for MCFD's CYSN:

 

Who is Eligible?

Families who were deemed eligible to receive MCFD Children and Youth with Special Needs (CYSN) Family Support Services prior to March 30, 2020. This includes children/youth who are eligible for the Autism Funding Program and the At Home Program medical benefits.

 

What is it?

This is a short-term relief fund that is offered to families who require extra support during the period of April 1, 2020 to June 30, 2020.  

 

How to get it?

Already eligible to receive CYSN? Call your CYSN Worker. Don't know who that is? Contact the local MCFD office and ask for intake.  They will help you connect.

 

April 24, 2020: 

The $1000 BC Benefit for workers portal to apply will be available on May 01. You must qualify for the CERB to qualify for this non-taxable benefit.  Click here for more info.

 

April 6, 2020:

Income & Disability Assistance

If you are not receiving federal Employment Insurance (EI) or the Canada Emergency Response Benefit (CERB) and are on:

  • Income Assistance
  • Disability Assistance
  • Comforts Allowance
  • BC Senior's Supplement

You will automatically receive a $300 supplement on your cheques issued in April, May, and June. No action is required on your part.

 

If you are receiving federal EI or the CERB and receiving:

  • Income Assistance
  • Disability Assistance

You will not be eligible for the $300 supplement. 

CERB and EI are temporarily exempt, meaning they will have no effect on your regular Income Assistance or Disability Assistance.

April 3, 2020:

Province is partnering with the BC Care Providers Association to launch EquipCare BC, helping seniors in long-term care and assisted living homes: https://news.gov.bc.ca/releases/2020HLTH0121-000628

Prime Minister announces support for food banks and local food organizations: https://pm.gc.ca/en/news/news-releases/2020/04/03/prime-minister-announces-support-food-banks-and-local-food

 

April 2nd, 2020: 

The B.C. government is adding $3.5 million to the province’s emergency fund for post-secondary students.

The emergency funding is intended to support students who are facing financial hardships due to the COVID-19 pandemic.

The funding is in addition to previously announced emergency funds for students, and is available to students at all of B.C.’s 25 public post-secondary institutions, including five schools on Vancouver Island. Contact your school to apply.

 

Premier Horgan announced the BC Hydro Relief fund for individuals and business' 
More information on applying here

April 1st, 2020: 

Click here to see more resources from the BC Government for Businesses affected by COVID-19

 

March 2020:
The British Columbia NDP Government's Financial Aid Response Plan includes:

  • A single $1000.00 Emergency Payment for Workers:
    - B.C. residents who receive federal Employment Insurance, or the new federal Canada Emergency Response Benefit are eligible.
    - Applications for the one-time payment will open soon
    - The one-time payment will be paid in May 2020

     
  • Rental Supplement of up to $500 per month:
    The funds will support renters experiencing a loss of income by helping them pay their rent and will be paid directly to landlords on their behalf, to ensure landlords continue to receive rental income during the pandemic. Benefiting people with low to moderate incomes, this supplement will be available to renters who are facing financial hardship as a result of the COVID-19 crisis, but do not qualify for existing rental assistance programs.
    READ MORE HERE

     
  • NO RENT INCREASES ALLOWED IN BRITISH COLUMBIA
     
  • NO EVICTIONS ALLOWED IN BRITISH COLUMBIA
    EXCEPT for in exceptional cases where it may be needed to protect health and safety or to prevent undue damage to the property, landlords will be able to apply to the Residential Tenancy Branch for a hearing. The smaller number of court ordered evictions are up to the courts, which operate independently of government.

     
  • BC Climate Action Tax Credit INCREASE. (86% of British Columbian's will be eligible for up to $218 per adult and $64 per child. You must file your 2019 taxes to be eligible. This payment will be paid out in July 2020.
     
  • Freeze on all BC student loans and student loan interest until Sept 30, 2020. 

 

GOVERNMENT SUPPORTS:

  • The Government of Alberta's Emergency Isolation Support program is now closed after successfully distributing about $91.7 million to 79,596 eligible Albertans since the launch of the program – close to double the amount originally allocated.
  • Deferral of utility payments for 90 days for residential, farm and small commercial customers
  • Deferral of Alberta Student Loan repayments for 6 months.
  • No rent increases (residential) during the state of emergency
  • No evictions (residential) due to non payment of rent or utilities before May 01, 2020
  • Late fees cannot be applied to late rent payments (residential) until June 30 and cannot be collected retroactively for this time.
  • ATB Financial customers: Personal banking customers can apply for a deferral on their ATB loans, lines of credit and mortgages for up to 6 months.

  • Alberta credit unions: Credit union members will have access to a variety of programs and solutions designed to ease difficulties with loan payments and short-term cash flow. Contact your credit union to work out a plan for your personal situation

  • Two month extension of driver’s license, vehicle registration and ID card expiry date.
  • Freezing education property taxes on residences
  • The Self Isolation Support Program (for people who are in quarantine due to COVID-19 and who don't qualify for other supports, such as the federal CERB benefit) 
  • A three-month PST remittance deferral for small businesses, and suspension of certain audit programs and compliance activities;
  • A crown utility interest deferral program;
  • A six-month student loan repayment moratorium;
  • Introduction of a new unpaid public health emergency leave and removal of the 13-week employment requirement to access sick leave; and
  • Other changes to Employment Standard Regulations, including new notice/pay in lieu of notice requirements for short term lay-offs.
  • SASKATCHEWAN EMPLOYMENT SUPPLEMENT (1-888-488-6385) 
    The Saskatchewan Employment Supplement (SES) provides assistance to families with lowerincomes who have children. It is a monthly payment that supplements income from a job, farming, self-employment, or from child or spousal support. To be eligible for SES you must: 1. Have children under the age of 13 years; 2. Receive more than $125 each month from employment, self-employment, farming and/or child or spousal support; 3. Reside in Saskatchewan and hold a valid Saskatchewan Health Services card.
  • SASKATCHEWAN INCOME SUPPORT (1-866-221-5200)  The SIS program is for Saskatchewan residents who need financial help. You may be eligible if: 1. You’re 18 or over 2. Your combined income and assets are less than the SIS benefits to your household 3. You have made every other reasonable effort to support yourself

Complete information on these and other initiatives (including anticipated future initiatives) is available on the Government of Saskatchewan website.

For Individuals:
The province is providing the following protections for the next six months until Oct. 1:

  1. instructing Manitoba Hydro, Centra Gas and Manitoba Public Insurance (MPI) to not charge interest or penalties in the event that Manitobans are unable to pay at this time;
  2. instructing MPI to relax ordinary practices on policy renewals and collections;
  3. instructing Manitoba Liquor and Lotteries not to charge interest on receivables from restaurants, bars and specialty wine stores;
  4. supporting Workers Compensation Board (WCB) to do the same and asking WCB to extend relief from penalties for late payments;
  5. directing Manitoba Hydro and Centra Gas to not disconnect customers during these times; and
  6. working with municipal partners to ensure municipalities do not charge interest on provincial education taxes and school division fees and the province is encouraging municipalities to do the same with respect to their own taxes and will start discussions to support implementation.
  • MENTAL HEALTH: The Manitoba government is investing more than $4.5 million in the mental health of Manitobans by introducing a program to help address anxiety caused by the COVID-19 pandemic.More Information: Care for Your Mental Health - Virtual Therapy Program News Release: March 27, 2020 - Province Launches Program to Help Manitobans Cope with Anxiety Related to COVID-19.
  • A new $3,000 Temporary Child Care Services Grant program for start-up costs can help early childhood educators begin independently offering child care services at their homes or in the community. Program description (pdf) Frequently asked questions (pdf) Online application form (pdf)
  • RENT: The Manitoba government announced a freeze on all rent increases set to take effect between April 1 and May 31.  The Residential Tenancies Branch (RTB) and Residential Tenancies Commission have postponed all non-urgent hearings, which means tenants cannot be evicted unless there is a risk to health and safety or concerns about illegal activity.

    For more information: Questions and Answers for Tenants pdf Questions and Answers for Landlords pdf

  • Tenants and landlords who need more information should contact the RTB at 204-945-2476, 1-800-782-8403 (toll-free) or rtb@gov.mb.ca.  Manitobans can also visit the Residential Tenancy Branch website. If you have any questions about filing an appeal, contact the Residential Tenancies Commission at 204-945-2028 or rtc@gov.mb.ca or visit the website.

  • SHELTERS: The Manitoba government will add more than 140 new shelter beds to support people affected by homelessness and allow for social distancing protocols as part of the province’s broader Manitoba Protection Plan response to COVID-19. Up to $1.2 million will be invested at several locations in Winnipeg to: repurpose a vacant Manitoba Housing building on Sargent Avenue to create 31 new beds; add 35 beds provided by the Salvation Army at its Martha Street location; expand Siloam Mission’s capacity by 50 beds; move individuals currently using the Salvation Army’s SonRise Village to alternate locations, making its 26 beds available for new clients.

  • Information for Shelters: The Manitoba government has created fact sheets, posters and other resources for shelters and agencies to share with their clients to help stop the spread of COVID-19. COVID19 Shelters - Basic Fact sheet (pdf) COVID19 Information for Shelters Fact sheet (pdf) Stop COVID-19 - Poster for shelters (pdf) Handout - Stop the Spread of COVID-19 (pdf)

  • Employment Standards Regulation Temporary Exemption

    The Manitoba government is adding a temporary exception to employment standards regulations to give employers more time to recall employees laid off as a result of COVID-19.

  • Manitoba is taking steps to make home and business property insurance more affordable to Manitobans by accelerating the removal of $75 million of annual PST from residential and business properties, effective July 1.  This will save residential property owners an estimated $38 million per year and business property owners $37 million a year.

Click here for the latest updated from the Government of Ontario regarding Financial Supports & Action Plan
 

Financial help for basic needs

If you are not currently getting social assistance:

If you need help paying for food and housing and are not already on Ontario Works or ODSP, you can Apply for COVID-19 emergency assistance

If you are in an emergency situation and you live in Ontario, you might be eligible for the emergency assistance.

If you are eligible for emergency assistance, the amount you get will depend on your specific situation. In most cases you will not get more than what you would get on Ontario Works.

For example, you may get:

  • approximately $733 for a month if you are a single person and need help paying for food and shelter
  • more if you have children
  • up to 48 days of support depending on your specific situation

If you think you will need assistance for a month or more, you can apply for Ontario Works online or by calling your local office.

 

Current Ontario Works and ODSP recipients

We’ve made additional funding available to help you pay for things like cleaning supplies, transportation and clothing.

If you’re on Ontario Works, apply through MyBenefits or by contacting your caseworker.

If you’re on ODSP, contact your caseworker.
 

Shelters and food banks, charities and non-profits

Ontario-funded emergency shelters for women and children fleeing violence are available to offer support during the COVID-19 outbreak. We are also giving funding directly to Consolidated Municipal Service Managers, District Social Services Administration Boards and Indigenous Program Administrators to support local needs.

Contact your local municipality.

 

Changes to renting

We’ve made temporary changes to residential rental processes. 

Learn about the changes and where tenants and landlords can get help.

 

Help for electricity bills

From March 24 to May 8, 2020, residential, farm and small business time-of-use customers will pay the lowest rate — also known as the off-peak price — 24 hours a day. That means you will pay 10.1 ¢/kWh no matter what time of day you use electricity. This rate will be automatically applied to your bill.

 

Through the Low-income Energy Assistance Program (LEAP), low-income customers can get direct support to pay bills and ensure electricity and natural gas services are not disconnected during the COVID-19 outbreak.

If you are behind on your bill and may have your service disconnected, you could qualify for:

  • $500 for electricity bills ($600 if your home is heated electrically)
  • $500 for natural gas bills

Doubled GAINS payments for seniors

If you are a senior receiving monthly Ontario Guaranteed Annual Income System (GAINS) payments, we will be doubling your payment, making it up to $166 per month for individuals and up to $332 per month for couples. If you are a GAINS recipient, you will receive this extra support automatically for six months, with the first payment on April 24, 2020.

 

Driver’s licenses, vehicle and carrier products

Learn about expiry-date extensions for driver’s licenses, vehicle and carrier products and services due to COVID-19.

 

Health cards

You do not need to renew your health card until further notice. Recently expired health cards will be accepted.

 

OSAP payments

 

From March 30, 2020 to September 30, 2020:

Ontario Autism Program registration

We’ve extended the deadline to submit your Ontario Autism Program registration form and supporting documents to be eligible for interim one-time funding. Once we’ve set a new deadline we’ll announce it on the Autism in Ontario page.

 

Mental health and addictions supports

If you’re feeling anxious, experiencing other mental health or addiction challenges or you can’t access your regular in-person counselling support, there are services you can access online or by phone:

  • ConnexOntarioAdults and frontline workers who are dealing with the realities of COVID-19 can call ConnexOntario at 1-866-531-2600 for mental health, addictions and problem gambling support.
  • 211 Ontario: For information and referrals for community, government, social and health services, including mental health resources across Ontario, call 211 or 1-877-330-3213Live web chat is also available.
  • BounceBack: A free, evidence-based cognitive behavioural therapy (CBT) program that offers guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching. Call 1-866-345-0224.
  • Kids Help Phone: Children and youth 18 and younger who need to talk to someone about their mental health can call 1-800-668-6868, for 24/7 phone and text support.
  • Good2Talk: A phone and texting service that offers confidential support to post-secondary students. Call 1-866-925-5454.
  • Hope for Wellness HelplineIndigenous peoples can call 1-855-242-3310 for immediate mental health counselling and crisis intervention across Canada (available in some Indigenous languages). Live web chat is also available.
  • Talk 4 HealingIndigenous women can get help, support and resources seven days a week, 24 hours a day, with services in 14 languages by calling or texting 1-855-554-4325Live web chat is also available.

If you are currently receiving mental health and addictions services and supports, please contact your current service provider, including community-based mental health and addictions agencies. Many of theses providers are modifying their services to move towards virtual care, meeting clients by phone or secure video-conferencing.

 

For complete information on these and other supports announced as part of the Action Plan, see online at the Government of Ontario website.

On March 26, the Government of Newfoundland and Labrador introduced legislation to support residents, families and businesses in the province through COVID-19-related disruption. The legislation aims to provide Newfoundlanders and Labradorians with the following protections and benefits:

  • Provide employees with protected leave in several COVID-19-related circumstances;
  • Protecting renters from eviction if they have lost income due to COVID-19; and
  • Introducing $200 million in contingency funding to address the impacts of COVID-19 and reduced oil prices.

Information can be found as it is released on the Government of Newfoundland and Labrador website.

Supports previously announced by the government to date in Newfoundland and Labrador include:

  • Suspending required payments for provincial student loans for the next 6 months; and
  • Subsidizing families’ payments to regulated childcare centres and family childcare homes that have closed due to COVID-19.

Information can be found as it is released on the government’s website.

Fee deferral

To support businesses, many program and service fees are deferred until 30 June 2020. This includes workers compensation premiums and licence, permit, registration, renewal and service fees.

 

Support for individuals and families

The province has made the following announcements to help vulnerable Nova Scotians:

  • Virtual School Meal Pilot Program The Virtual School Meal Pilot Program provides nutritious meals to students who relied on school meal programs while schools are closed due to COVID-19. The program launched in 3 Cape Breton communities (Sydney Mines, Glace Bay and North Sydney) with 10 participating schools. Students and their families are able to order meals from local restaurants. Eligible families will be contacted directly by their school principals. Read more about the program.

  • Income assistance Every individual and family member on income assistance will receive an additional $50 starting Friday, 20 March. People do not need to apply. We’re also extending the hours of our toll-free line for income assistance supports, including weekends. If you have questions about eligibility for income assistance, call:

Hours of operation Phone number
Monday to Friday 8:30 am to 4:30 pm Toll-free: 1-877-424-1177
Monday to Friday 4:30 pm to 7 pm
Saturday 8:30 am to 4:30 pm
Sunday 10 am to 2 pm
Toll-free: 1-833-722-1417

 

Feed Nova Scotia and community food banks

We're giving $1 million to help Feed Nova Scotia purchase food and hire more staff, and $55,000 to support 12 smaller community food banks.

 

Cell phones for the most vulnerable

Government is partnering with Telus to provide 100 phones and calling plans to the most vulnerable Department of Community Services clients who have no other means of communication, and who may be self-isolated and alone.

 

Transition houses

We’re giving $535,000 to support transition houses and other organizations that serve vulnerable women and their children.

 

Suspending student loan payments

Nova Scotia Student Loan payments are suspended until 30 September 2020. You don't need to make any payments, and your loans won't accrue interest. The suspension is automatic – you don't need to apply.

 

Worker Emergency Bridge Fund

This fund supports people who are self-employed or laid-off who don’t qualify for Employment Insurance. Applications open 10 April 2020. Read more about eligibility requirements and how to apply.

 

Community support

Nova Scotia Power, EfficiencyOne and the Government of Nova Scotia are giving $3 million to community organizations that deliver prepared meals, operate soup kitchens, help those experiencing homelessness and provide other services to help vulnerable families seniors and youth. The funding is being redirected from the HomeWarming program. See funding details.

 

Changes to Pharmacare

Government is covering additional dispensing fees for Pharmacare (drug coverage) program prescription refills. This covers the extra fees for prescriptions that are usually filled for longer periods and are now only being filled for 30 days at a time. Government is also waiving the $5.00 prescription co-pay for people in the Income Assistance program and the Low Income Pharmacare for Children program.

 

Residential tenancy protection

Tenants are expected to pay their rent if they’re able to. If your income has been affected by COVID-19 and you’re unable to pay your rent, you can’t be evicted until 30 June 2020. If rent payments are affected by COVID-19, tenants and landlords need to discuss the situation together and work towards a solution.

 

Support for seniors

Community Links and Seniors’ Safety Programs are programs that respond to the needs of vulnerable older adults across the province. Government is investing $230,000 in these programs to expand their capacity to provide more supports and services like:

  • volunteers for delivering groceries
  • technological options for keeping people connected by phone
  • responding to other social issues as they emerge

If you need non-emergency, non-medical help, call 211 or visit ns.211.ca. 211 is a toll free helpline that connects you to community and social services in your area. This toll free helpline is available 24/7 in over 140 languages.

 

Keeping long-term care residents connected

We’re distributing 800 iPads to long-term care homes across the province so residents can connect with family and friends.

 

Support for businesses

Government has made these announcements to support businesses:

  • Small Business Impact Grant: Through this new $20-million program, eligible small businesses, non-profits, charities and social enterprises ordered to close or greatly reduce operations because of the public health order may be eligible for a flexible grant. This one-time grant is equal to 15 per cent of revenue from sales, either from April 2019 or February 2020, up to a maximum of $5,000. You can use it for any purpose. Apply online The deadline to apply is 25 April. If you have further questions about the program, email SmallBusinessImpactGrant@novascotia.ca.

  • Commercial rent deferral: To support small and medium-sized businesses, landlords are encouraged to defer rent payments from their commercial tenants for 3 months, spreading the deferred rent amount over the rest of the lease term.
    You can use one of these forms to document the deferral agreement with your tenant.

  • Rent Deferral Agreement – Gross Lease (PDF 206 kB)
  • Rent Deferral Agreement – Net Lease (PDF 206 kB)
    Landlords are not permitted to change locks or seize property of businesses who cannot pay rent, if the business closed directly because of COVID public health orders.

Worker Emergency Bridge Fund

This fund supports people who are self-employed or laid-off who don’t qualify for Employment Insurance. Applications open 10 April 2020. Read more about eligibility requirements and how to apply.

 

Changes to payments

  • Government will defer payments until June 30 for all government loans, including those under the Farm Loan Board, Fisheries and Aquaculture Loan Board, Jobs Fund, Nova Scotia Business Fund, Municipal Finance Corp. and Housing Nova Scotia.
  • Government will defer the payment of small business fees until 30 June. This includes registration renewal fees and workers’ compensation premiums. A full list of deferred fees will be available later.
  • The Small Business Loan Guarantee Program, administered through 16 provincial credit unions, will defer principal and interest payments until 30 June 2020. The Small Business Loan Guarantee Program continues to provide access to credit for eligible businesses up to $500,000.
  • Small businesses which do business with the government will be paid within five days instead of the standard 30 days.

Measures for restaurants

  • Starting 30 March, restaurants can include alcohol purchases with take-out and delivery orders, as long as the alcohol cost is no more than 3 times the value of food ordered.

Funding for high-speed internet

  • We’re providing providing $15 million as an incentive to providers to speed up projects under the Internet for Nova Scotia Initiative and complete them as soon as possible.

Non-profit organizations

Nova Scotia Power, EfficiencyOne and the Government of Nova Scotia are redirecting $3 million from the HomeWarming program to organizations that deliver prepared meals, operate soup kitchens, help those experiencing homelessness and provide other services to help vulnerable families seniors and youth. Funding includes:

  • $1.36 million for prepared meal delivery services (like Meals on Wheels and VON's Frozen Favorites) to help hire staff, buy food and make meal deliveries
  • $1 million for United Way’s Atlantic Compassion Fund to help vulnerable families and youth
  • $400,000 for shelters, soup kitchens and other service organizations to help those experiencing homelessness
  • $180,000 for the Seniors’ Safety Program to help vulnerable older Nova Scotians
  • $60,000 for Community Links to help vulnerable older Nova Scotians

Over the past few days, the Government of New Brunswick has announced several new measures to assist consumers, workers and businesses through COVID-19-related disruption. Some of the new key measures include:

  • Creating the New Brunswick Workers Emergency Income Benefit, a one-time $900 benefit for workers or self-employed New Brunswickers who have lost their job due to the province’s COVID-19-related State of Emergency; Click here for application info
  • Introducing job protection for workers required to take leave due to COVID-19; and
  • Deferring interest and principal payments on existing Government of New Brunswick loans;
  • Providing up to $200,000 in loans to small businesses. Borrowers will not have to pay principal on these loans for up to 12 months; and
  • Providing working capital in excess of $200,000 to help large employers manage the impacts of COVID-19.

Previously announced measures include:

  • Suspending required payments for provincial student loans for the next 6 months;
  • Subsidizing childcare fees for certain individuals, including those who have lost income due to COVID-19 and those who have been deemed essential workers (more information is available here); and
  • Deferring WorkSafeNB premiums for businesses for three months.

For the business community, the government has also published extensive guidance on how to navigate the current crisis. This guidance includes a comprehensive FAQ and information on available financial assistance for business owners, and is available online on the Government of New Brunswick website.

Click here for a list of specific contact information of PEI's government agencies during COVID-19

 

Click here for a list of government financial supports for PEI
 

The Government of Prince Edward Island has continued to announce new supports for consumers, workers and businesses affected by COVID-19 in recent days. Newly announced measures include:

  • Creation of a new Temporary Rental Assistance Benefit specifically to assist households currently renting who have seen an unexpected loss of income due to COVID-19; and
  • Creation of a new Commercial Lease Rent Deferral Program to support small and medium-sized businesses who have closed due to COVID-19. Landlords who defer rent because of tenant business closure(s) are eligible for up to a maximum of $50,000 and $15,000 per tenant if the deferred rent cannot be recovered.

Other previously announced financial supports include:

  • Providing a temporary allowance of $250 per week to those who have experienced a significant drop in their working hours through an Emergency Relief Worker Assistance Program;
  • Establishing the Emergency Income Relief Fund for self-employed individuals, providing those who have been impacted by COVID-19 with up to $500 per week;
  • Providing $4.5 million to Community Business Development Corporations across the province to deliver financing to small businesses and entrepreneurs;
  • Deferring scheduled loan payments for clients of Finance PEI, Island Investment Development Inc., and the PEI Century Fund for the next 3 months;
  • Providing emergency working capital financing (up to $100,000) to assist qualifying small businesses in maintaining normal operations; and
  • Suspending required payments for provincial student loans for the next 6 months.

Complete information on these and other government supports can be found on the Government of Prince Edward Island website.

The Yukon government announced an initial $4 million stimulus package to help workers and businesses manage during the current crisis, with additional help expected for entrepreneurs and small businesses. The government has announced additional supports since then. Some of the key tenets of this stimulus package the government’s support programs include:

  • Providing paid sick leave to those workers in 14-day isolation. Yukon announced a Paid Sick Leave Rebate for employers and self-employed individuals, which covers 10 days of wages per employee, up to a maximum of $378.13 per day (more information is available online);
  • Deferring Workers Compensation Health and Safety premium payments and reimbursing fees paid up front; and
  • Waiving, reimbursing or delaying certain government fee collection.

More information on these and other initiatives is available online on the Government of Yukon website.

Questions or concerns regarding COVID-19 in the NWT

Northwest Territories

 

The Government of Northwest Territories announced an initial relief package of $13.2 million in new and previously earmarked money for businesses, residents and local governments across the province. Key measures included in the package are:

  • $5 million for low-interest business loans through the territory’s Business Development and Investment Corporation (BDIC) and deferral of BDIC loan payments for up to three months;
  • Due date extension for employer Workers’ Safety and Compensation Commission payments;
  • Increased funding for the province’s income assistance program;
  • Deferral of student loan payments for six months; and
  • Suspension of certain government-collected fees.

The government has already indicated their willingness to provide additional relief measures to assist residents and businesses if necessary. More information on the announced provisions can be found online here.

03 April 2020

There are still no confirmed or probable cases of COVID-19 in Nunavut.

Today, the total number of people under investigation to date is 314. 216 people are currently under investigation and 98 people are no longer under investigation.

I am very pleased to announce today that the Government of Nunavut and Nunavut Tunngavik Incorporated are each donating $1 million to community-based food programs for children and Elders during COVID-19.

These funds will provide nutritious meals for Nunavut’s most vulnerable, using communities’ existing expertise and networks during COVID-19-related school closures.

Communities under 1,000 people will receive $40,000, communities over 1,000 people will receive $90,000, and Iqaluit will receive $200,000.
 

On March 27, Nunavut’s Department of Economic Development and Transportation Services announced that it would be providing immediate short-term relief to Nunavut businesses through its Small Business Support Program.

Under the Program, eligible businesses can apply for up to $5,000 in support in the form of a non-repayable contribution.

More information is available on the Government of Nunavut’s website.

5. Resources for Mortgage Holders & Landlords

*for mortgage deferral information, see Section 2

  • Genworth Financial 

    Genworth Canada's Homeowner Assistance Program is designed to help homeowners who are experiencing temporary financial difficulties that may put their mortgage at risk.

    GO TO GENWORTH'S WEBSITE NOW.

  • Canada Guaranty

    Help with unforseen financial hardship for home owners. They have released a statement regarding COVID-19.

    GO TO CANADA GUARANTY WEBSITE NOW.

     

  • CMHC Rental Residential Rehabilitation Assistance Program (Rental RRAP)

    Financial assistance to pay for mandatory repairs to self-contained units occupied by low-income tenants. 
    Read more

  • CMHC Home Adaptations for Seniors' Independence (HASI)

    Financial assistance for minor home adaptations that will help low-income seniors to perform daily activities in their home independently and safely. 
    Read more

     

  • Canadian Mortgage and Housing Corporation

    "Like many other government organizations, we are monitoring developments around COVID-19. Our primary focus remains the health and safety of our staff and ensuring the continuity of our operations. While the situation continues to evolve, we do not foresee an impact on our operations nor on our role in supporting financial stability through the provision of mortgage funding."

    CLICK HERE TO READ LATEST COVID-19 STATEMENT.

  • Canadian Bankers Association

    During this period of unprecedented economic upheaval and financial uncertainty, Canada’s largest banks are offering mortgage payment relief to customers by way of deferred mortgage payments. All customers who are currently in good standing and have been impacted by COVID-19 can apply for mortgage relief from their bank. Customers will answer a few questions to help their banks direct applications appropriately. COVID-related mortgage deferral is available for an indefinite period and customers do not face a deadline for having to seek relief. They can approach their bank as the need arises.

    CLICK HERE TO READ LATEST COVID-19 STATEMENT.

Mortgage Holders and Landlords in British Columbia

BC Housing
GO TO BC HOUSING WEBSITE

*The Rental Assistant Program will be available mid April for your tenants to apply. If they qualify, you will receive the payment directly

BC Hydro

BC Hydro Relief Fund

For residential customers

If you or your spouse/partner have lost employment or have become unable to work due to COVID-19, you may be eligible for three months of bill credit based on your average consumption.

Application form to open week of Monday, April 6. Once it opens, there is no rush to apply. Eligible customers can apply any time until June 30, 2020 to receive the credit.

BC Government Municipal Affairs & Housing

  • The new temporary rent supplement will provide up to $500 per month, paid directly to landlords.
  • Halting evictions by ensuring a landlord may not issue a new notice to end tenancy for any reason. However, in exceptional cases where it may be needed to protect health and safety or to prevent undue damage to the property, landlords will be able to apply to the Residential Tenancy Branch for a hearing.
  • Halting the enforcement of existing eviction notices issued by the Residential Tenancy Branch, except in extreme cases where there are safety concerns. The smaller number of court ordered evictions are up to the courts, which operate independently of government.
  • Freezing new annual rent increases during the state of emergency.
  • Preventing landlords from accessing rental units without the consent of the tenant (for example, for showings or routine maintenance), except in exceptional cases where it is  needed to protect health and safety or to prevent undue damage to the unit.
  • Restricting methods that renters and landlords can use to serve notices to reduce the potential transmission of COVID-19 (no personal service and allowing email).
  • Allowing landlords to restrict the use of common areas by tenants or guests to protect against the transmission of COVID-19.

Read the BC Municipal Affairs & Housing Release Statement NOW.

6. Resources for Employees

    • Working, but at reduced hours?

      If you earn money while receiving EI benefits, you can keep 50 cents of your benefits for every dollar you earn, up to 90 percent of your previous weekly earnings (roughly four and a half days of work). Above this cap, your EI benefits are deducted dollar-for-dollar.

      See this link for more information about working while claiming regular EI benefits.

       

      You are allowed to earn up to $1000 per month and still receive the CERB benefit. Apply Here.

          • I applied for Regular EI Benefits but I'm getting CERB?

            If you applied for regular EI benefits, but became eligible for them after March 15, 2020, you were automatically moved to the CERB. You have to keep doing your bi-weekly reports and you will automatically keep getting the CERB.

          • I just got laid off, do I apply for regular benefits or CERB?

            Apply for CERB, and continue to re-apply for CERB every new eligibility period. When CERB is no longer available, if you still have no job, you can get your regular EI benefits. Apply Here.

          7. Resources for the Self-Employed

          Canada Emergency Response Benefit (CERB)

          What is it? A lump sum of up $2000, paid every 4 weeks that you are eligible, for up to 16 weeks total between March 15, 2020 and Oct 3, 2020. It will be paid retroactively.

          Who gets it? If you have $5,000 in income from employment, self employment, or parental leave benefits; are at least 15 years old,  AND you have had no income from employment, self-employment, or any EI benefit for at least 14 days in a row, and expect to receive NO INCOME, AND stopped work due non-voluntarily to COVID-19, you can apply.

          How do I apply?

          If you were an employee: You should apply for the Canada Emergency Response Benefit through Service Canada and the Employment Insurance program.

          If you were self-employed, a contractor, or qualify but were not an employee: Apply online using your MyAccount with the Canada Revenue Agency: 

          If you were born in the month of Apply for CERB on Your best day to apply
          January, February or March Mondays April 6th, 13th,
          April, May, or June Tuesdays April 7, 14th,
          July, August, or September Wednesdays April 8th, 15th,
          October, November, or December Thursdays April 9th, 16th
          Any month Fridays, Saturdays and Sundays

           

          If you cannot get access to a smartphone, tablet, or computer, or cannot figure out how to gain access to your online myCRA or myService Canada accounts, you can apply for the CERB by calling the automated toll-free line at either: 1-800-959-2019 or 1-800-959-2041. *You need your SIN # and postal code ready.

           

          Questions about applying for CERB with CRA?

          Find answers to common questions with this automated help line:
          1-833-966-2099

          To speak with an agent about CERB, or CRA My Account:
          1-800-959-8281

          There is a LONG list of Q&A available at the following link:

          Click here to read more about applying for the CERB

           

          • Want to take part in the government's EI Program for the self-employed?

            If you are self-employed but want to be able to claim EI benefits, you can sign up for the government's EI Special Benefits program. There is a 12 month waiting period after you sign up for this program to be able to claim EI benefits, so it will not help you for the current COVID-19 pandemic; however, it may be beneficial to you in the future. Consider this option carefully. Once you have used EI benefits from this program, you will have to continue paying the premium for the entirety of your self employed career. Decide if the peace of mind of this coverage is worth the financial investment, or if it is financially wiser to set up an emergency fund account on your own.

            See this link for more information.

          8. Resources for Business Owners

          Click here for the Government of Canada's Department of Finance List of Supports to businesses during the COVID-19 Crisis.

           

          Canada Emergency Commercial Rent Assistance

          • Benefit to provide loans to qualifying commercial property owners (landlords)
          • Covers 50% of 3 monthly rent payments owed by eligible small business tenants
          • Tenant's rent must be $50,000 monthly or less and tenant must have ceased operations or had a 70% drop in revenue
          • Benefit will cover April, May (retroactively) & June.
          • The loans will be forgiven if the landlord agrees to reduce the tenant's rent by at least 75% for April May and June under a rent forgiveness agreement, which will include a pledge not to evict the tenant while the agreement is in place
          • Will be available mid-May, administered by the federal Canada Mortgage and Housing Corp.

           

          Canada Emergency Business Account (CEBA)

          • Will provide interest-free loans of up to $40,000 to eligible businesses.
          • To qualify, businesses will need to demonstrate they paid between $50,000 to $1 million in total payroll in 2019.
          • Repaying the loan on or before December 31, 2022 will result in loan forgiveness of 25% (up to $10,000).
          • The CEBA will be implemented by eligible financial institutions in cooperation with Export Development Canada.
          • Contact the financial institution that your business accounts are with to ask about how to enrol in this program.
          • For more information about the Canada Emergency Business Account click here


          Canada Emergency Wage Subsidy (CEWS)

          • Who Is Eligible? All employers except public sector entities that see a drop of at least 15% of their revenue (compared to the same month in 2019) in March and 30% for the following eligibility periods. Alternatively, the employer can compare their revenue using an average of the revenue earned in January and February 2020
          • How is Revenue Calculated? Using the employer's normal accounting method, and  exclude revenues from extraordinary items and amounts on account of capital.Employers are allowed to calculate their revenues under the accrual method or the cash method, but not a combination of both.
          • How much will employers receive? It's based entirely on the salary or wages actually paid to employees and can cover up to 75% of wages on the first $58,700 that an employee earns, up to a maximum of $847 a week. The program will be in place for a 12-week period, from March 15 to June 6, 2020. There is no overall limit on the subsidy amount that an eligible employer may claim. 
          • See more about CEWS here.
                • Avoid lay-offs by taking part in the Work-Sharing Program

                  The government is extending the maximum duration of the Work-Sharing program from 38 weeks to 76 weeks. The Work-Sharing program is offered to workers who agree to reduce their normal working hours because of developments beyond the control of their employers.

                  Apply to the work sharing program

                • No medical note required for your employee's sick leave

                  Employers must excuse workers for sickness without requiring a doctor’s note

                • Your employee can take unpaid job-protected leave

                  An employee can take unpaid, job-protected leave related to COVID-19 if they're unable to work for any of the following reasons:

                  • They have been diagnosed with COVID-19 and are following the instructions of a medical health officer or the advice of a doctor or nurse
                  • They are in quarantine or self-isolation and are acting in accordance with an order of the provincial health officer, an order made under the Quarantine Act (Canada), guidelines from the BC Centre for Disease Control or guidelines from the Public Health Agency of Canada
                  • Their employer has directed them not to work due to concern about their exposure to others
                  • They need to provide care to their minor child or a dependent adult who is their child or former foster child for a reason related to COVID-19, including a school, daycare or similar facility closure
                  • They are outside of BC and unable to return to work due to travel or border restrictions

                  Click here to read more

                • Income Tax Payment Deferred

                  The government is allowing all businesses to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after March 18 and before September 2020. This relief would apply to tax balances due, as well as installments, under Part I of the Income Tax Act.

                  No interest or penalties will accumulate on these amounts during this period.

                  GST & HST and Customs Duties & Taxes are deferred to June 30th.

                  Deferral of Sales Tax Remittance and Customs Duty Payments until June.

                • Insured Mortgage Program

                  Insured Mortgage Purchase Program, in which we will purchase up to $150 billion of insured mortgage pools through the Canada Mortgage and Housing Corporation.

                  This action will provide long-term stable funding to banks and mortgage lenders, help facilitate continued lending to Canadian consumers and businesses, and add liquidity to Canada’s mortgage market

                • Bank of Canada

                  The Bank of Canada is acting in several ways to support the economy and financial system and stands ready to take any and all actions that it can to protect the well-being of Canadians during this difficult time. The Bank has responded by lowering interest rates, intervening to support key financial markets and providing liquidity support for financial institutions.

                • Office of the Superintendent of Financial Institutions

                  The Office of the Superintendent of Financial Institutions announced it is lowering the Domestic Stability Buffer by 1.25% of risk-weighted assets. This action will allow Canada’s large banks to inject $300 billion of additional lending in to the economy.

                British Columbia Business Resources

                Click here for a comprehensive list 

                BC HYDRO:

                If you own a small business that needed to close due to COVID-19, you may be eligible to have your business' electricity use charges waived for up to three months.

                Application form to open the week of April 13

                Once it opens, there is no rush to apply. Eligible business customers can apply any time before June 30, 2020 to have their business' bills waived for April, May and June.

                See more information here.

                 

                Small Business BC

                Resources specifically for small business in British Columbia

                 

                B.C. COVID-19 Action Plan B.C. Relief for Commercial Property Owners and Tenants Business

                and light and major industry property classes will see their school property tax cut in half for the 2020 tax year, providing $500 million in relief for business that own their property and for tenants on triple-net leases.

                 

                Worksafe BC

                Payment deadlines are postponed without penalty until June 30, except for employers that report on an annual basis (which do not need to report their 2020 payroll or pay their 2020 premiums until March 2021). See more info here.

                ICBC Commercial Insurance

                Insurance Corporation of British Columbia ICBC Commercial Insurance ICBC customers on a monthly Autoplan payment plan, who are facing financial challenges due to COVID-19, can defer their payment for up to 90 days with no penalty. Apply online or call 1-800-665-6442​

                The Commercial Vehicle Safety and Enforcement Branch (CVSE) is providing an extension for all vehicles that have a valid Certificate of Approval which expires March 31, 2020, or April 30, 2020, and are unable to undergo the required mechanical inspection.

                BC Arts Council 

                Arts and Culture Resilience Supplement to give operating and eligible project clients a supplement of up to $15,000. Clients will receive a 50% advance on 2020-21 funding. See more info here.

                 

                BC Business Taxes
                Payments for Employer health tax (EHT), provincial sales tax (PST), municipal and regional district tax, tobacco tax, motor fuel tax, and carbon tax are deferred until after Sept 30. Scheduled April 1 increases to provincial carbon tax and PST are deferred.

                Alberta Business Resources

                • Alberta corporate income tax balances and installment payments coming due between March 18, 2020 and August 31, 2020 are deferred until August 31, 2020 (interest free) to increase employers’ access to cash so they can pay employees, address debts and continue operations.Due dates for the filing of corporate income tax returns due after March 18, 2020 and before June 1, 2020 have been extended to June 1, 2020.
                • Two month extension of filing deadline for annual returns with Alberta Corporate Registry
                • Extensions for oil and gas tenures: extending the term of mineral agreements expiring in 2020 by one year

                Business Link Advice for Small Businesses

                Talk to a small business advisor at Business Link to get free advice, coaching and information on COVID-19 resources and supports.

                Submit your question online or contact them directly:

                Hours: 8:30 am to 4:30 pm (open Monday to Friday, closed weekends and statutory holidays)
                Phone: 780-422-7722
                Toll free: 1-800-272-9675 (Canada only)
                TTY: 1-800-457-8466 (For the deaf or hard of hearing)

                • Deferral of utility payments for 90 days for residential, farm and small commercial customers
                • Energy Sector Relief 
                • Click here for Alberta's resources for Employees and Employers 
                • Freezing education property taxes
                • Government to pay 50% WCB premiums for small and medium-sized businesses
                • Government to pay Alberta Energy Regulator industry levy for six months
                • Deferral paying tourism levies for hotels and other lodging providers

                Manitoba Business Resources

                Manitoba Protection Plan
                As part of the Manitoba Protection Plan, the Manitoba government has implemented a number of initiatives to support Manitoba businesses throughout the COVID-19 pandemic.

                The Manitoba government is providing the following measures for businesses until October 1, 2020:

                • not charging interest or penalties for Manitoba Hydro, Centra Gas, Workers Compensation Board and Manitoba Public Insurance (MPI);
                • not disconnecting customers of Manitoba Hydro and Centra Gas;
                • relax ordinary practices on policy renewals and collections at MPI;
                • not charge interesting through Manitoba Liquor and Lotteries receivables from restaurants, bars and specialty wine stores; and
                • not charging interest on education property taxes.

                For more information: News Release: April 3, 2020 - Province Announces Over $100 Million in Support and Relief for Manitoba's Fight Against COVID-19

                Tax Filing Deadline Extension
                Manitoba has extended the April and May tax filing deadlines for the Retails Sales Tax (RST) until June 22, 2020 for small and medium businesses with monthly RST remittances of no more than $10,000. Additionally, businesses that file on a quarterly basis that have a due date of April 20, 2020 have had the due date extended to June 22, 2020. Manitoba will also extend provincial income tax and corporate income tax filing deadlines to August 31, 2020. Please see this bulletin for full details.

                The Manitoba Chambers of Commerce is compiling information, toolkits, planning resources and links to help support organizational response.

                 

                The Winnipeg Chamber of Commerce has established a COVID-19 resource centre.

                Ontario Business Resources

                Interest and penalty relief

                Businesses will get five months of interest and penalty relief to file and make payments for the majority of provincially administered taxes.

                Between April 1, 2020 and August 31, 2020, the province will not apply any penalty or interest on any late-filed returns or incomplete or late tax payments under select provincially administered taxes, such as Employer Health Tax, Tobacco Tax and Gas Tax.

                This complements relief from the federal government on interest and penalties from not remitting Corporate Income Tax owing.

                 

                Education property tax deferrals

                We have deferred the June 30 property tax payments municipalities make to school boards by 90 days.

                 

                WSIB payment deferrals

                Employers can defer Workplace Safety and Insurance Board (WSIB) payments for up to six months.

                All employers covered by the WSIB’s workplace insurance are automatically eligible for the financial relief package.

                • Schedule 1 employers who owe premiums to the WSIB will be allowed to defer reporting and payments until August 1, 2020.
                • Schedule 2 businesses that pay WSIB for the cost related to their workplace injury and illness claims can defer reporting and payments until August 31, 2020.

                No interest will be accrued on outstanding premium payments and no penalties will be charged during this six-month deferral period.

                Affordable electricity bills

                From March 24 to May 8, 2020, residential, farm and small business time-of-use customers will get the lowest rate — also known as the off-peak price — 24 hours a day. That means you will pay 10.1 ¢/kWh no matter what time of day you use electricity.

                This rate will be automatically applied to your bill.

                 

                Employer Health Tax relief

                We’re increasing the Employer Health Tax (EHT) exemption for 2020 from $490,000 to $1 million. As an employer, this means relief of up to $9,945.

                What this means for you:

                The annual tax return form is not changing. Only the amount for the exemption claimed will change. Eligibility for the tax exemption, tax rates and everything else remains the same.

                You will begin making your installent payments after your payroll has exceeded the new $1 million exemption level.

                If your business no longer needs to make instalment payments as a result of the increased exemption amount, you do not need to notify the Ministry of Finance.

                If you have already filed a final or special return for 2020:

                The ministry will be reviewing all 2020 EHT returns and correcting the returns for the new exemption level.

                Find out how you can apply the new exemption.

                 

                Regional Opportunities Investment Tax Credit

                If you are building, renovating or acquiring commercial or industrial buildings in designated regions in Ontario, you could be eligible to save up to $50,000 this year. You can apply for this tax credit when you file your tax return.

                Learn more about the tax credit and if your project qualifies.

                Quebec Business Resources

                Nova Scotia Business Resources

                • Fee deferral

                  To support businesses, many program and service fees are deferred until 30 June 2020. This includes workers compensation premiums and licence, permit, registration, renewal and service fees.

                • Small Business Impact Grant: Through this new $20-million program, eligible small businesses, non-profits, charities and social enterprises ordered to close or greatly reduce operations because of the public health order may be eligible for a flexible grant. This one-time grant is equal to 15 per cent of revenue from sales, either from April 2019 or February 2020, up to a maximum of $5,000. You can use it for any purpose. Apply online The deadline to apply is 25 April. If you have further questions about the program, email SmallBusinessImpactGrant@novascotia.ca.
                   

                • Non-profit organizations:

                  Nova Scotia Power, EfficiencyOne and the Government of Nova Scotia are redirecting $3 million from the HomeWarming program to organizations that deliver prepared meals, operate soup kitchens, help those experiencing homelessness and provide other services to help vulnerable families seniors and youth. Funding includes:

                • $1.36 million for prepared meal delivery services (like Meals on Wheels and VON's Frozen Favorites) to help hire staff, buy food and make meal deliveries

                • $1 million for United Way’s Atlantic Compassion Fund to help vulnerable families and youth
                • $400,000 for shelters, soup kitchens and other service organizations to help those experiencing homelessness
                • $180,000 for the Seniors’ Safety Program to help vulnerable older Nova Scotians
                • $60,000 for Community Links to help vulnerable older Nova Scotians
                • We’re providing providing $15 million as an incentive to providers to speed up projects under the Internet for Nova Scotia Initiative and complete them as soon as possible
                • Worker Emergency Bridge Fund

                  This fund supports people who are self-employed or laid-off who don’t qualify for Employment Insurance. Applications open 10 April 2020. Read more about eligibility requirements and how to apply.
                   

                • Commercial rent deferral: To support small and medium-sized businesses, landlords are encouraged to defer rent payments from their commercial tenants for 3 months, spreading the deferred rent amount over the rest of the lease term.
                  You can use one of these forms to document the deferral agreement with your tenant.

                • Government will defer payments until June 30 for all government loans, including those under the Farm Loan Board, Fisheries and Aquaculture Loan Board, Jobs Fund, Nova Scotia Business Fund, Municipal Finance Corp. and Housing Nova Scotia.
                   

                • Government will defer the payment of small business fees until 30 June. This includes registration renewal fees and workers’ compensation premiums. A full list of deferred fees will be available later.
                   
                • The Small Business Loan Guarantee Program, administered through 16 provincial credit unions, will defer principal and interest payments until 30 June 2020. The Small Business Loan Guarantee Program continues to provide access to credit for eligible businesses up to $500,000.
                   
                • Small businesses which do business with the government will be paid within five days instead of the standard 30 days.
                   
                • Measures for restaurants: Starting 30 March, restaurants can include alcohol purchases with take-out and delivery orders, as long as the alcohol cost is no more than 3 times the value of food ordered.

                 

                New Brunswick Business Resources

                • Working capital for NB small business owners:
                  Small business owners impacted by the COVID-19 pandemic can apply for working capital loans up to $100,000 through the NB Small Business Emergency Working Capital Program. Accessible to small businesses employing 1 to 49 employees, including sole proprietors/self-employed, with sales of less than $10 million in the most recent fiscal year. Examples of sectors that would benefit from this support include restaurants, full time & seasonal tourism operations, service sectors, and self-employed business owners impacted directly by the pandemic. The loans are funded by Government of New Brunswick and are administered by the Community Business Development Corporation (CBDC). Applications can be completed on online.

                • Deferring interest and principal payments on existing loans: As an immediate measure, and on a case-by-case basis – the Government of New Brunswick will defer loan and interest repayments for up to six months on existing provincial loans. This support will enable businesses to have immediate relief if they are experiencing difficulties as a result of COVID-19. This assistance is available, on a case-by-case basis, to any business that has a loan with an existing Government of New Brunswick department. The deferral can be requested by contacting the department that issued the loan.

                • NB Business working capital above $100,000: Opportunities New Brunswick is making available working capital loans to assist employers respond to the challenges associated with COVID-19. Working capital in excess of $100,000, up to a maximum of $1 million is available. Examples of sectors that would benefit from this support are manufacturing and processing industries, information technology and related sectors, business-to-business service sectors engaged in export, or import replacement activities, and cultural enterprises. Business can apply directly to Opportunities New Brunswick.
                   

                • Community Investment Fund COVID-19 Relief: The Government of New Brunswick has included a new category into the Community Investment Fund to assist in providing relief to non-profits in New Brunswick being impacted by COVID-19.This funding is available for small to medium-sized non-profits in the form of a grant between a minimum of $500 and up to a maximum of $10,000.Application forms and the updated Community Investment Fund Guidelines are available here.
                   

                • Waiving late penalties on property taxes: Though business property taxes must be paid by May 31, late penalties will be reviewed on a case-by-case basis to see if the penalty can be waived due to undue financial challenges, such as having to close a business due to COVID-19. 
                   

                • WorkSafeNB has announced assessment premiums related to employer payrolls for March, April and May will be deferred for three months without interest charges.

                Prince Edward Island Business Resources

                If you are self-employed, a worker or a business, there are now supports available for emergency relief. 

                Find details about these programs and online applications below.

                If you still have concerns after reviewing this section, use the contact information provided. Staff are working hard to respond to inquiries as quickly as possible. Thank you for your patience.

                Business concerns? Call 1-866-222-1751 or email peibusinesshelpline@gov.pe.ca(link sends e-mail)

                Employee Gift Card Program

                The Government of Prince Edward Island has partnered with Sobeys on the PEI Employee Gift Card Program.  This is a temporary program put in place to offer a $100 Sobeys gift value to any employee, living and working on Prince Edward Island, who has...

                 

                Employers: COVID-19 Frequently Asked Questions

                As part of the provincial response to the COVID-19 pandemic, Government has announced a new Emergency Contingency Fund as an initial step to help support Island businesses. Visit PrinceEdwardIsland.ca/CovidforBusiness for details about business supports...

                 

                Guidance Document for Farms Employing Temporary Foreign Workers

                This document outlines recommendations for all farms to meet the orders, notices, and guidance issued by Prince Edward Island’s Chief Public Health Officer for farms employing Temporary Foreign Workers (TFWs) and domestic workers. The requirements apply...

                 

                Post-Secondary Student Program

                This summer employment program is designed to create jobs for post-secondary students by providing a financial incentive to Prince Edward Island employers. In turn, students will gain valuable work experience, preferably related to a student’s field of...

                 

                Property Tax Relief Measures Due to COVID-19

                Due to the Public Health Emergency of COVID-19, property tax relief measures are now in place, including the option to defer property tax payment. The measures include the following: deferring provincial property tax and fee payments until December 31,...

                 

                Tourism Assistance Loan Program

                A funding program has been developed by the Province of PEI to support the PEI Tourism Operators through a joint partnership of Finance PEI and Tourism PEI. This new program will provide funding in the form of a repayable loan to qualified applicants....

                 

                Tourism Interest Relief Program

                The new ‘term debt’ interest relief program announced by the Province of PEI will provide assistance to PEI tourism operators through a joint partnership of Finance PEI and Tourism PEI. This new interest relief program will provide relief for qualified...

                 

                Broadband Fund for Businesses

                The availability of stable, high‑speed Internet infrastructure is critical for access to essential resources and public services, and to enable economic growth and diversification. The Prince Edward Island Broadband Fund provides financial assistance to...

                 

                Commercial Lease Rent Deferral Program

                To support small and medium-sized businesses, landlords are encouraged to defer rent payments from their commercial tenants for 3 months, spreading the deferred rent amount over the rest of the lease term. If you’re deferring rent because your tenant’s...

                 

                COVID-19 Business Adaptation Advice Program

                The COVID-19 Business Adaptation Advice program provides a non-repayable contribution to Prince Edward Island businesses, entrepreneurs, not-for-profits, and non-governmental organizations to access professional advice and support to adapt or recover...

                 

                COVID-19 Income Support Fund

                Program Guidelines  The Prince Edward Island COVID-19 Income Support Fund provides financial support to residents of Prince Edward Island to bridge the gap between the loss of their job/lay-off, loss of their primary source of income, Employment...

                 

                COVID-19 Income Support Fund FAQ

                Individuals, including students, are eligible for the COVID-19 Income Support Fund if the following conditions are met: You have experienced loss of job, lay off, loss of all revenue through self-employment or expiry of Employment Insurance benefits, on...

                 

                Emergency Income Relief for the Self-Employed

                The Emergency Income Relief Fund is a temporary program put in place to support the self-employed who have been significantly affected by COVID-19.   Eligible Applicants  To be eligible for this component self-employed individuals must; Have declared...

                 

                Emergency Relief - Worker Assistance Program

                The Emergency Relief - Worker Assistance Program is a temporary program to provide financial support to employers to assist their employed workers who have been impacted by reduced hours at work as a result of COVID-19.  Who is Eligible to Participate...

                 

                Emergency Working Capital Financing

                A financing program has been developed to provide emergency working capital financing to assist PEI’s small business during this unprecedented economic disruption to business, caused by the Covid-19 pandemic. This new loan program is to assist qualifying...

                 

                9. Resources for Parents

                • If you are a working parent that cannot work because you have to stay home to take care of your children, you may qualify for Regular EI Benefits, EI Sickness Benefits, and/or the Canada Emergency Response Benefit. If you are an employee, see the Resources for Employee's section. If you are Self-Employed, see Resources for the Self Employed section. 
                • Special Goods and Services Tax credit payment
                  The federal government is providing a one-time special payment by early May through the Goods and Services Tax credit for low- and modest-income families.The average additional benefit will be close to $400 for single individuals and close to $600 for couples (it's different for everyone and based on income) There is no need to apply for this payment. If you are eligible, you will get it automatically.
                • Increasing the Canada Child Benefit *one time increase*

                  The federal government is providing an extra $300 per child through the Canada Child Benefit (CCB).This benefit will be delivered as part of the scheduled CCB payment in May. Those who already receive the Canada Child Benefit do not need to re-apply.

                    • Check with your childcare provider

                      In British Columbia: Child care providers receiving temporary emergency funding must

                      • Not charge a parent fee for any period of closure or for any vacant spaces related to COVID-19
                      • Ensure spaces are reserved once the pandemic passes for those families that were receiving child care prior to the pandemic, and choose to temporarily withdraw their child due to COVID-19 concerns
                      • Make every effort to provide inclusive child care programming, including for children with extra support needs
                      • *See link above for statement from the Ministry of Child and Family Development regarding childcare
                    • K-12 Education and COVID-19 in British Columbia

                      Follow this link to read the Government of BC's Education Response Statement

                      • All schools have suspended in-class instruction
                      • Schools are expected to implement measures to ensure continued learning for students

                      10. Resources for Students

                      April 25, 2020 : More support for students! See federal government link here. 

                      • Supporting Students through Expanded Student and Youth Programming includes:
                        - The launch of the "I Want to Help" Platform. 
                        - $153.7 million for the Youth Employment and Skills Strategy
                        - Changes to the Youth Employment and Skills Strategy's Canada Summer Jobs program, including increased wage subsidies, expanded eligibility and new flexibilities for employers, to ensure it can continue to support up to 70,000 student job placements in 2020-21. These new measures are being supported by a reallocation of existing resources.
                        - $80 million for the Student Work Placement Program to support up to 20,000 post-secondary students across Canada to obtain paid work experience related to their field of study.
                        - $15 million for the Supports for Student Learning Program to serve an additional 14,700 youth through support to complete high school and transition to post-secondary education in order to help ensure that vulnerable children and youth do not become further marginalized as a result of COVID-19.
                        - Additional support for the Canada Service Corps to expand support for meaningful youth service projects that have positive impacts in communities across Canada, including increasing the number of microgrants from 1,800 to 15,000, and providing stipends to participants.
                        - $40 million to Innovation, Science and Economic Development to support Mitacs in order to create 5,000 new job placements. The Business/Higher Education Roundtable (BHER) will also create a further 5,000 to 10,000 new student placements, by reorienting existing federal support and building online tools.
                        - $75.2 million to provide additional distinctions-based support to First Nations, Inuit and Métis Nation post-secondary students
                        - $291.6 million to support up to 40,000 student researchers and post-doctoral fellows through the federal granting councils. Funding would support a one-semester extension for eligible students whose research scholarships or fellowships end between March and August 2020 and who intend to continue their studies. It would also provide a 3-month extension in funding for holders of federal research grants to support eligible trainees and staff paid out of these awards. These extensions cannot be combined with other income supports.
                        - $7.5 million to support student and post-doctoral research placements within the National Research Council.

                      • Enhancing Student Financial Assistance for Fall 2020

                        Due to the economic impacts of COVID-19, the government proposes to change the Canada Student Loan Program’s eligibility requirements in 2020-21 to allow more students to qualify for supports and be eligible for greater amounts, including doubling the non-repayable Canada Student Grants for full and part time students, as well as for students with disabilities and students with dependents, in the coming academic year. These measures are expected to expand the reach of the program and benefit more than 760,000 students at an estimated cost of approximately $1.9 billion over two years starting in 2020-21.

                      • Canada Emergency Student Benefit

                        For post-secondary students and recent graduates who are ineligible for the Canada Emergency Response Benefit or for Employment Insurance, but who are unable to find full-time employment or are unable to work due to COVID-19, the government proposes to introduce the Canada Emergency Student Benefit (CESB). The CESB would provide $1,250 per month for eligible students from May through August 2020, and $1,750 for students with dependents and those with permanent disabilities.

                        This new grant would provide income support to post-secondary students who will experience financial hardship over the Summer due to COVID-19. The CESB will be delivered by CRA and more details will be communicated.
                         

                      • Canada Student Service Grant

                        While the COVID-19 pandemic will limit employment opportunities for students, it presents an opportunity for students and youth to mobilize and take part in national service activities that can provide valuable labour market and skills development experiences, while giving back to their local communities.

                        To encourage students to participate in the COVID-19 response, the government will launch a new national service initiative to recognize students' significant contributions to the COVID-19 efforts, and provide support through a new Canada Student Service Grant which will provide up to $5,000 to support student's post-secondary education costs in the fall.

                        More details will be made available on the I Want to Help platform over the coming weeks, including more detailed information about eligibility, the levels of funding available under the grant, how to apply for a national service position, and how applications will be assessed.

                         

                      • International students

                        The Government of Canada will remove the restriction that allows international students to work only a maximum of 20 hours per week while classes are in session, provided they are working in an essential service or function, such as health care, critical infrastructure, or the supply of food or other critical goods. International students and their employers should consult Public Safety and Emergency Preparedness Canada's Guidance on Essential Services and Functions in Canada during the COVID-19 Outbreak to determine if the work the student is doing would allow them to work more than 20 hours per week during the academic session. This temporary rule change will be in place until August 31, 2020.

                        Statistics Canada reported that in 2017–2018, more than 11,000 international students were enrolled in health-care programs at Canada's universities and colleges, representing about 4 per cent of health-care students at that time.

                       

                      April 6th, 2020 : There will be an announcement later this week regarding funding for people who don't qualify for the Canada Emergency Response Benefit. This could mean you, students. Stay tuned!

                      A moratorium on the repayment of Canada Student Loans

                      • Effective March 30, 2020, all student loan borrowers will automatically have their repayments suspended until September 30, 2020. No payment will be required and interest will not accrue during this time. Students do not need to apply for the repayment pause.
                      • Students who are currently studying can continue to apply for Canada Student Loans. There will be no change to the application process. If a borrower wishes to apply for student financial assistance during the pause, they should apply through their Province or Territory of residence.

                      Read more about this notice here.

                       

                      Provincial student loans and interest have been paused in accordance with the federal loan moratorium.
                       

                      April 2, 2020: BC post secondary institutions have been funded by the government to support students in financial need. Contact your financial aid office at your school to find out if you qualify.

                      Student Aid Funding:

                      Each post secondary institution will be releasing it's own information regarding COVID-19. Some schools have even offered financial supports for their students - see what is available for you. 
                      *The BC government has released financial supports to post secondary schools. Contact your school's financial aid office.

                       

                      Indigenous Emergency Fund for Students:

                      Indigenous students at public post-secondary institutions can apply for non-repayable emergency assistance that can be used to help with a broad range of costs, including living expenses, groceries, cell phone bills, childcare, medical, dental, optical, and travel costs for family crisis or community obligations. *Contact the Indigenous Student Centre on your campus for more info!

                                  Renters in British Columbia

                                  • Rental Supplement of up to $500 per month:
                                    A new temporary rent supplement of $500 will soon be available for low and moderate income renters, who are facing financial hardship due to COVID-19. The money will be paid directly to landlords. 
                                    Available for application through BC Housing: https://www.bchousing.org/COVID-19
                                     
                                  • NO RENT INCREASES ALLOWED IN BRITISH COLUMBIA
                                     
                                  • NO EVICTIONS ALLOWED IN BRITISH COLUMBIA
                                    EXCEPT for in exceptional cases where it may be needed to protect health and safety or to prevent undue damage to the property, landlords will be able to apply to the Residential Tenancy Branch for a hearing. The smaller number of court ordered evictions are up to the courts, which operate independently of government..

                                    READ MORE FROM THE BC GOVERNMENT REGARDING RENTERS HERE
                                      • TRAC’s purpose is to promote the legal protection of residential tenants across British Columbia by providing information, education, support and research on residential tenancy matters.

                                      • BC Hydro - ECAP
                                        Provide qualified low-income BC Hydro residential customers with free energy saving products. 

                                        BC Hydro Relief Fund

                                        If you or your spouse/partner have lost employment or have become unable to work due to COVID-19, you may be eligible for three months of bill credit based on your average consumption.

                                        Application form to open the week of Monday, April 6. Once it opens, there is no rush to apply. Eligible customers can apply any time until June 30, 2020 to receive the credit.

                                        Learn about the COVID-19 Relief Fund for residential customers.
                                         

                                        Rent Banks:

                                        You might be able to get a very low-cost loan to cover your rent from a rent bank in:
                                        • Abbotsford, Mission, Chilliwack, Hope, Agassiz, Harrison: (604) 850-6639
                                        • Richmond: (604) 279-7077
                                        • Kamloops, Ashcroft, Barriere, Cache Creek, Chase, Clearwater, Secwepemc First Nations, North Okanagan and Columbia-Shuswap Regional Districts : (250) 374-2119
                                        • Surrey, White Rock, Delta: (604) 596-2311
                                        • New Westminster: (604) 526-2522
                                        • Sunshine Coast:(604) 885-5881, ext. 243
                                        • Vancouver: (604) 566-9685
                                        • Prince George: (250) 562 6325
                                        • North Vancouver: (604) 983-9488 ext. 316

                                        For Landlords & Renters in Alberta

                                        • As of April 1, evictions for not paying rent or utility bills are not allowed in Alberta.

                                          The province also put a stop to rent increases and late fees as long at the state of public health emergency is in effect. No one will pay late fees for missing rent payments over the next three months.

                                        • Eligible working Albertans can receive a one-time emergency isolation support payment of $1,146 if they are required to self-isolate or are the sole caregiver of someone in self-isolation and they have no other source of pay or compensation.

                                          This is a temporary program to bridge the gap until federal supports are available. See how to apply HERE.

                                        • Residential education property tax rates will be frozen at last year’s level – reversing the 3.4% population and inflation increase added in Budget 2020. 

                                        • You can have up to 90 days to pay your bills for electricity and natural gas without being cut-off.
                                        • The province has programs to help low-income renters, but it was under review before the current health emergency. It isn’t clear whether new applications are being accepted but you can call: 780-422-0122 or go to this website for more info.
                                        • This is the number for Alberta’s information service for renters and landlords: 1-877-427-4088
                                        • Click here for the Government of Alberta's Landlord and Tenant Section
                                        • Click here for Alberta Landlords Association Website
                                        • Click here for the Government of Alberta's Rent Payment Plans Release Statement

                                        For Landlords & Renters in Manitoba

                                         

                                        Due to Covid-19, current service level changes at the branch are as follows:

                                        • The RTB office is closed to non-essential walk-in traffic. If your matter is urgent, please call to make an appointment.
                                        • All hearings for non-urgent applications for Orders of Possession are postponed.
                                        • Applications for Orders of Possession involving impairment of safety or unlawful activity will proceed.

                                        For more information or to speak to a Client Services Officer, please call or email:
                                        Telephone: 204-945-2476
                                        Toll-free: 1-800-782-8403
                                        Email: rtb@gov.mb.ca

                                         

                                        Information for Landlords due to COVID-19click here.

                                         

                                        Information for Tenants due to COVID-19click here.

                                        For Landlords & Renters in Saskatchewan

                                        Saskatchewan Rental Housing and Subsidy Support for Families and Persons with Disabilities

                                         

                                        Saskatchewan Landlord Association COVID-19 Updates

                                         

                                        List of Assistance for Tenants in Saskatchewan that are having trouble paying rent

                                         

                                        On March 26, the Saskatchewan government announced the Office of Residential Tenancies will stop accepting eviction applications for missed or late rent. Additionally, eviction orders and previously scheduled hearings for non-urgent matters will be cancelled. Tenants unable to pay their rent during the state of emergency will be expected to pay their rent in full once the state of emergency is over. 

                                         

                                        Clients can call 306-787-2745 (Regina) or 306-933-6673 (Saskatoon), to appear by telephone for an urgent claim hearing.  

                                        All offices will be closed to the public.   This policy is in line with the directives now in place with the Court of Queen’s Bench and the Provincial Court.  

                                         

                                        For Landlords & Renters in Ontario

                                        On March 17, the Ontario government announced that no new eviction notices will be issued until “further notice” and the enforcement of scheduled evictions will be postponed.

                                        However, tenants are required to pay rent while an eviction is not being enforced, according to the government. If they can’t pay due to the pandemic, the government asks landlords and tenants to work together to come up with an alternative arrangement.

                                        Ontario residents may also be eligible for financial assistance during the pandemic to cover the costs of basic needs, such as food, clothing, and shelter, through the Ontario Works program

                                         

                                        Assistance for tenants

                                        If you need financial help you can:

                                        Assistance for landlords

                                        Landlords may wish to:

                                         

                                        Click here for the Ontario Landlord's Association Website

                                        Click here for Ontario's tenancy tribunals website

                                        Click here for the Ontario Landlord's Self Help COVID-19 Fact Sheet

                                        Click here for Toronto's COVID-19 Economic Supports

                                        13. Resources for Persons with Disabilities and Low Income Persons

                                        **see "Section 11: Resources for Renters" for housing-specific supports

                                        Food Banks in Canada

                                        Funding has been provided to food banks in Canada to help those struggling. Go here and use the search bar to find your local food bank.

                                        Persons on Income Assistance or Disability Assistance in British Columbia:

                                        For people in B.C. currently receiving income assistance or disability assistance, the Province will temporarily exempt federal employment insurance benefits, including the new $2,000 Canada Emergency Response Benefit (CERB). These payments will be fully exempted for the next three months so people receiving income assistance and disability assistance in B.C. will benefit from these new emergency federal support programs, without any reductions to their monthly assistance payments. 

                                        British Columbia Income Assistance Receivers:

                                        Work search requirement for those on Income Assistance is suspended for now.

                                        Food Banks in British Columbia:

                                        To further support vulnerable people, the Province recently provided a $3-million emergency grant to Food Banks BC to distribute among food banks provincewide. The grant will support immediate needs to buy and distribute food, pay employees and cover other costs essential to the delivery of their food programs.

                                        United Way:

                                        Funding boost to United Way Canada for local organizations to support practical services to Canadian seniors, such as: Delivery of groceries, medications, or other needed items; or personal outreach to assess individuals’ needs and connect them to community supports. Contact your local United Way office for help.

                                        British Columbia COVID-19 Crisis Supplement:

                                        For everyone on income assistance or disability assistance who is not eligible for the emergency federal support programs, including the CERB, the Province will provide an automatic $300-monthly COVID-19 crisis supplement for the next three months. This supplement will also be provided to low-income seniors who receive the B.C. Senior’s Supplement and recipients of income assistance or disability assistance who reside in special care facilities.

                                        British Columbia Bus Passes:

                                        With the current provincewide suspension of BC Transit and Translink bus fares, the Province will also provide all BC Bus Pass Program users receiving income assistance and disability assistance with the $52 Transportation Supplement for the duration of the fare suspension. This will be included on the next cheque and for each subsequent month while the fare suspension remains in place.

                                        Existing Compass passes under the BC Bus Pass Program will not be cancelled and will remain active during this time, so people will not need to reapply for bus passes in the future. This will also ensure people can still use SkyTrain and SeaBus services that are still charging fares. There is no change for eligible low-income seniors who will continue to have an active bus pass provided by the BC Bus Pass Program.

                                        14. Resources for Indigenous Persons

                                        Indigenous Emergency Fund for Students:

                                        Indigenous students at public post-secondary institutions can apply for non-repayable emergency assistance that can be used to help with a broad range of costs, including living expenses, groceries, cell phone bills, childcare, medical, dental, optical, and travel costs for family crisis or community obligations. *Contact the Indigenous Student Centre on your campus for more info!

                                        Supports through the Emergency Management Assistance Program (EMAP)​

                                        At this time, Emergency Management Assistance Program assistance is dedicated to ensure the immediate health and safety response of First Nations related to COVID-19. Funding will not be used to support capacity building activities, nor to supplement other programs such as Band Support Funding. Eligible expenses will still be funded in cases of fire, flood or other natural disasters that pose an imminent threat to communities that would typically be supported by the Emergency Management Assistance Program.

                                        Indigenous Community Support Fund

                                        The federal government has announced funds that will flow directly to Indigenous communities and organizations providing services to Indigenous peoples across the country and will provide Indigenous leadership with the flexibility needed as they prepare for and react to the spread of COVID-19. See more about this fund here.

                                        Supports through the First Nation and Inuit Health Branch

                                        The First Nations and Inuit Health Branch (FNIHB) provides funding and expertise to First Nations communities for developing and maintaining their all hazard or pandemic plans in all provinces except British Columbia (BC).

                                        In BC, FNIHB will be supporting the First Nations Heath Authority (FNHA) who is coordinating community requests for communities, which are transferred under their health authority in this province. As well, in the Yukon and Northwest Territories, FNIHB will collaborate with First Nations and the Territorial Governments to identify the need for additional supports.

                                        On-reserve communities who require assistance in updating their plans should contact their ISC regional office. Read more here.


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